The Subscription Sales Representative effectively delivers fulfillment, event management services, and general Box Office support.

DUTIES

• Process subscription series ticket orders from external customers.
• Answer all customer questions with accuracy and confidence.
• Work and/or supervise events at Box Office as needed.
• Fulfill all ticket requests from internal departments.
• Handle special ticketing requests from external customers.
• Complete end-of-day reconciliation of cash and credit card transactions to ensure day- to-day balance with the Finance Department as needed.
• Maintain 100% accuracy in the daily sales reports as signed off by representative and supervisor.
• Assist in proofing marketing materials as needed and assist in releasing holds for all performances dictated by the holds release schedule.
• Provide day-to-day administrative support to the Box Office.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent data entry skills.
• Able to demonstrate sound judgment, integrity, and ethical behavior in all daily activities.
• Excellent customer service skills.
• Able to work flexible hours, including nights, weekends, and holidays, as needed.
• Skilled in Windows based computer programs, including Word, Outlook, and Excel.
• Able to communicate effectively, both verbal and written, in English.
• Able to work effectively and positively with others.

REQUIRED EDUCATION AND EXPERIENCE

• High School or High School Equivalent: General/Business/or any equivalent combination of training and experience.
• Customer service experience in box office and/or retail environment.

If you are interested in this opportunity, please submit your resume to: ssrsearch@browardcenter.org.

Preference will be given to local applicants. No Phone Calls Please!