Box Office Manager

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Job Description: Fantasy Theatre Factory at The Sandrell Rivers Theater is seeking a FULL-TIME Office/Box Office Manager to join our team in an entry-level position on a full-time basis. As the key member of the FTF team, the primary responsibility of the Office/Box Office Manager is to oversee the day-to-day operating function of our office, as well as our box office and concessions operations. We are looking for someone who is self-motivated, enthusiastic, great with customers and knows how to handle multiple projects at one time.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
• HS Diploma required; Associate’s or Bachelor’s degree preferred;
• 1-year experience in Theater Admin preferred, but not required with the right candidate;
• Strong written and verbal communication skills in English, bilingual Spanish – plus but not required
• High attention to detail;
• Proficient in MS Office, Google Calendar;
• Strong multi-tasking skills and ability to work independently under strict deadlines;
• Must be well organized;
• Excellent problem-solving, and critical thinking skills;
• Professional in appearance and a pleasant demeanor, with the ability to handle customer service issues independently;
• Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; applies feedback to improve performance; Monitors own work to ensure quality;
• Familiarity with Theater Manager software a plus;

Job Requirements:
Responsibilities will include, but are not limited to:
• Reports to Theater Manager and/or Executive Artistic Director
• Carrying out implementation of company policies as directed by the Executive Artistic Director\
• Management of Box Office and Concessions
• Developing policies for Box Office and Concessions
• Generation of Box Office and Concession reports and generation of settlement documents in coordination with Theater Manager/Scheduling Director
• Scheduling company meetings
• Keeping track of employee records
• Answering/screening calls and directing callers to appropriate departments
• Conducting bids for orders of services in compliance with FTF Procurement Policies
• Ensuring all employees are compliant with background check requirements
• Working with Executive Artistic Director on grant applications
• Filing incident reports during business hours
• Ensuring a well-stocked, clean and efficient office

Position is open 1/09/2019 until position is filled. Level II background check is required.
Pay: $14.00 - $15.00 per hour. Plus, Health/Dental Benefits and Paid Time Off.
Please note this position is a full-time position.
Interested candidates should submit a resume and cover letter to: jobs@ftfshows.com

Organization: 
Fantasy Theatre Factory
Closing Date: 
January 24, 2020
Email: 
jobs@ftfshows.com